October 12, 2025

Privacy Policy

Last updated: 12 October 2025

Controller / Data Controller
Noatune Studios (“we”, “us”, “our”)
Netil House, 1 Westgate Street, London E8 3RL noatune.com+1
Email: info@noatune.com noatune.com
Phone: +44 20 7871 3839 noatune.com

1. Introduction & Scope

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, disclose, store, and protect your information when you interact with our website and services (e.g. studio booking, contact, newsletters).

By using our website or services, you accept the practices described in this policy.

2. What Personal Data We Collect

We may collect and process the following kinds of personal data:

Contact information: name, email address, phone number
Billing / Payment data: invoicing address, payment method details (as necessary for bookings)
Project / service data: for bookings, details of your recording / mixing / session requirements
Communications data: emails, messages, support requests, feedback
Usage and technical data: IP address, browser type, operating system, device identifiers, pages visited, referring URLs, timestamps, cookies / analytics data
Marketing data: preferences for receiving communications from us

We collect data:

directly from you (e.g. contact forms, bookings)
automatically when you use our site (via cookies, analytics)
from third parties (e.g. payment processors, analytics services)

3. Purposes of Processing & Legal Basis

We process your personal data for purposes including, but not limited to:

providing and managing our services (e.g. booking, studio hire)
communicating with you (responding to enquiries, updates)
sending marketing / newsletters (if you’ve opted in)
billing, invoicing, and financial accounting
administering our website and improving our services
fraud prevention, security, compliance with legal obligations

The lawful bases we rely on include:

performance of a contract (for providing studio services)
legitimate interest (for site security, analytics, business management)
consent (for marketing communications, cookies where required)

4. Disclosure to Third Parties

We may share your personal data with:

Service providers / processors (e.g. payment processors, email providers, booking / scheduling systems)
Analytics and advertising partners
Legal authorities where required by law
Other third parties, with your consent

We require all third parties to safeguard your data and only use it for permitted purposes.

5. International Transfers

If any data is transferred outside the UK or EEA, we will ensure appropriate safeguards (e.g. standard contractual clauses) or ensure transfers are lawful under applicable data protection law.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which we collected it, or to comply with legal obligations, resolve disputes, enforce agreements, etc.
You may request deletion or anonymisation of your data (subject to legal constraints).

7. Your Rights

Under applicable data protection law (including UK GDPR), you have rights, subject to conditions, including:

right of access (you can ask what data we hold about you)
right to rectification (correct inaccurate data)
right to erasure (delete data)
right to restrict processing
right to data portability
right to object to processing (in some contexts)
right to withdraw consent (for processing based on consent)
right to lodge a complaint with a supervisory authority

To exercise these rights, contact us at info@noatune.com.

8. Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, alteration, or destruction. However, no system is perfect; we cannot guarantee absolute security.

9. Links to Other Websites

Our site may contain links to external websites. We are not responsible for the privacy practices of those websites. You should review their privacy policies.

10. Changes to Policy

We may update this policy from time to time. Any changes will be posted with a revised “last updated” date. Continued use of the site or services implies acceptance of changes.